Ombudsman Volunteers
READY TO BE SOMEONE’S CHAMPION?
Become a Certified Ombudsman Volunteer
Our volunteers change lives the moment they walk into a facility. Eyes light up, smiles appear, and residents get visits from someone who’s there just for them — sometimes for the first time in weeks. You’ll meet incredible people with amazing stories and wisdom that deserves to be heard.
What You’ll Do
- Visit assigned facilities regularly to check in with residents
- Listen to concerns and help resolve problems
- Be an advocate when residents need someone in their corner
- Build real relationships with people who need them most
What We Need From You
- Age – 18 or older
- Heart – Genuine care for older adults and people with disabilities
- Availability – 10-20 hours per month for 2 years
- Clean slate – No long-term care employment in the past 12 months
- Tech comfort – Basic computer skills
We’ll Train You
- 36 hours of training – mix of classroom, online, and field visits
- Mentorship period – work with an experienced supervisor until you’re ready
- State certification – you’ll be officially certified as a Long-Term Care Ombudsman Representative
- Ongoing support – you’re never on your own
Ready to Make a Difference?
Start here: Fill out our Volunteer Inquiry form
All in? Complete our Volunteer Application
Questions? Contact our Volunteer Coordinator at [email protected] or call 650.780.5707
The fine print that matters: This is federally mandated work that makes a real difference. You’ll be trained, supported, and certified by the state. And yes, it’s incredibly rewarding.